Web Survey Bibliography
As response rates to surveys continue to decline (Groves, 2006; Link, Mokdad, Kulp, & Hyon, 2006), researchers have examined a number of factors that might increase respondent cooperation (Singer, Hoewyk, Maher, 2000; Bosnjak & Tuten, 2003). For example, there is a growing body of literature discussing optimal call times for telephone household surveys (Weeks et. al., 1987). With the increasing use of web surveys, it is surprising that there is a paucity of literature about how to increase survey response using paradata, such as the timing of when an email and all reminder notifications are sent to respondents. It may be that when an email notification is sent impacts survey completion rates. It may also be important to send many notifications to prompt survey respondents. In order to address this research question, we alternated the day of the week for sending out email notifications and reminders for a recent web survey conducted for the Advanced Technology Program (ATP) at the National Institute of Standards and Technology (NIST).
For this experiment, individuals were allocated into three groups – email correspondence was sent to Group one on Mondays, Group two on Wednesdays, and Group three on Fridays. Each respondent was sent a survey invitation email and all nonrespondents were sent a maximum of three follow-up reminder emails. Researchers will examine the experimental results to determine: 1) whether a single group generated a higher response rate; and 2) whether the groups differed with respect to the number of reminders required to gain cooperation. Preliminary results suggest that Friday mailings produced higher response rates but required more reminders to achieve this level of cooperation.
European survey research associaton conference 2007 (abstract)
Web survey bibliography - 2007 (157)
- The design of electronic questionnaires: insights from the practice Afonso; 2007; Afonso, P.
- Using Multiple Modes to Collect Data in Surveys; 2007; Lynn, P.
- Intent to stay of nursing faculty in the southern United States; 2007; Garbee, D. D.
- Flexible online mixed methods design (FOMM): Philosophical and practical considerations; 2007; Lobe, B.
- Teaching and learning mixed methods research online; 2007; Ivankova, N., Verhoeven, F.
- Intention to Participate in Web Surveys: An Extended TPB Model; 2007; Fang, J., Shao, P., Wan, J.
- Interactive Features of Web Surveys; 2007; Conrad, F. G.
- The Online Measurement of Ego Centered Online Social Networks; 2007; Matzat, U., Snijders, C.
- Systematic bias between internet and mail surveys: Implication for scaling of conjoint questions; 2007; Huttin, C. C., Fadden, D. L., Winter, J.
- When epidemiology meets the internet: Web-based surveys in the millennium cohort study ; 2007; Smith, B., Smith, T. C., Gray, G. C., Ryan, M. A. K.
- Guidelines for Designing Questionnaires for Administration in Different Modes; 2007; Martin, E., Hunter, J. E., DeMaio, T., Hill, Jo., Reiser, C., Gerber, E., Styles, K., Dillman, D. A.
- A preliminary study of electronic surveys as a means to enhance management accounting research; 2007; Al-Omiri, M.
- An Approach to Compare Online Survey Generating Tools; 2007; Zhang, J., Zhao, N.
- Surfable Surveys: Using Web-Based Technology to Reach Newsroom Respondents ; 2007; Adams, T., Cleary, J.
- Online Data Collection in Academic Research: Advantages and Limitations; 2007; Lefever, S., Dal, M., Matthiasdottir, A.
- Conducting the Survey; 2007; Ritter, L. A., Sue, V. M.
- Email Surveys in Educational Research: Ethical and Net-Cultural Concerns; 2007; Nguyen, C. H.
- The Consumer Panel Reinvented; 2007; Fielding, M.
- Data Preservation; 2007; Wyner, G. A.
- Questionnaire and Survey Design for Online Research; 2007; Wydra, D., Fisher, L., Strunk, K.
- The Impact of the Visible: The Design of Web Surveys; 2007; Tourangeau, R., Couper, M. P., Conrad, F. G.
- Web survey paradata: Understanding respondent’s behavior and evaluating survey questions; 2007; Heerwegh, D.
- How the shape and format of input fields affect answer; 2007; Couper, M. P., Tourangeau, R., Conrad, A.
- Sampling Bias: Face to face to Web; 2007; Bandilla, W., Blohm, M., Kaczmirek, L., Neubarth, W.
- Experiments on non- response in internet- based research; 2007; Reips, U.-D.
- Using Technology to Improve Data Quality; 2007; Cunningham, J., Pearson, C., Parkhurst, D.
- Mobile Phone Data Collection; 2007; Lavine, S.
- A Study on Technical and Cultural Differences in Survey Methodology Between Japan and the United States...; 2007; Matsumoto, W.
- Effects of Offering Web Questionnaires as an Option in Enterprise Surveys: the Swedish Experience; 2007; Erikson, J., Furubjelke, E.
- Using the Web for Surveys of Medical Providers; 2007; Narayanan, V., Giambo, P., Fry, S., Crafts, J.
- Calibration and Propensity Score Weighting in Web Surveys; 2007; Fabrizi, E., Biffignandi, S.
- Boosting Response Rates: Are There Optimal Times to Email Respondents?; 2007; Bennett-Harper, S., O'Brien, J., Levin, K., Davis, B., Shipp, S., Campbell, S., Sienkiewicz, R.
- Beyond Demographics: Are ‘Webographic’ Questions Useful for Reducing the Selection Bias...; 2007; Schonlau, M., van Soest, A., Kapteyn, A.
- Maximising respondent engagement: The use of rich media; 2007; Reid, J., Morden, M., Perez Echeverria, A.
- Truth in measurement: Comparing Web Based interviewing Techniques; 2007; Couper, M. P., Terhanian, G., Bremer, J., Thomas, R. K.
- How Demographic Characteristics Affect Mode Preference in a Postal/Web Mixed-Mode Survey of Australian...; 2007; Diment, K., Garrett-Jones, S.
- Response rate and completeness of questionnaires: A randomized study of internet versus Paper-and-Pencil...; 2007; Holm- Christensen, K., Hjollund, H. N., Basnov, M., Kongsved, S. M.
- Following Up Nonrespondents to an Online Weight Management Intervention: Randomized Trial Comparing...; 2007; Couper, M. P., Peytchev, A., Strecher, V., Rothert, K., Anderson, K. J.
- First Experiences with Internet Surveying in the German Socio-Economic Panel; 2007; Wagner, G. G., Schupp, J., Schraepler, J.-P., Siegel, N.
- Compare and contrast - Study looks at online vs. offline multicultural research; 2007; Farrar, T., Schwartz, N., Mayor, N., Anthony, D., Faas, T.
- Best practices for online qualitative research; 2007; Stevens, B.
- Mixing Web and Mail Methods in a Survey of Physicians; 2007; Beebe, T. J., Locke, G. R., Davern, M. E., Anderson, K. J., Barnes, S. A.
- Development and Analysis of Joint Internet-Telephone Hunter Surveys; 2007; Lukacs, P. M.
- Reducing Nonresponse by SMS Reminders in Mail Surveys; 2007; Virtanen, V., Sirkiä, T., Jokiranta, V. Sirkia, T.
- The Reporting of Nonresponse Analyses in Survey Research; 2007; Werner, S., Praxedes, M., de Rouvray, C., Kim, H. G.
- Using Text Messages in U.S. Mobile Phone Surveys ; 2007; Steeh, C. G., Buskirk, T. D., Callegaro, M.
- Testing for the survey mode effect on contingent valuation data quality: A case study of web based versus...; 2007; Marta-Pedroso, C., Freitas, H., Domingos, T.
- Dynamic Forms: Online Surveys 2.0 ; 2007; Funke, F., Reips, U.-D.
- Do Tailored Messages of Encouragement Reduce Web Survey Break-offs?; 2007; Sakshaug, J. W., Crawford, S. D., Inkelas, K. K.
- Compensating for low topic interest and long surveys: A field experiment on nonresponse in Web surveys...; 2007; Marcus, B., Bosnjak, M., Lindner, S., Pilischenko, S., Schuetz, A.